Terms of use
Read our terms below to learn more about your rights and responsibilities as a user of the Lovel platform.
Updated February 26, 2024
Terms and conditions of use1. Company Overview:
1.1. LOVEL TECHNOLOGY LTDA. (“Lovel”), registered with the CNPJ under nº 47.975.498/0001-71, with email address contato@lovel.dev and headquartered on Avenida Desembargador Moreira, nº 1300, loja 16-A, Aldeota, CEP 60170-002, Fortaleza/CE presents to its users the Terms and Conditions of Use (“Terms”) of the Plataform, with the main objective of regulating the conditions under which its Services are provided.
1.2. Lovel offers recruitment, selection and agency services for technology professionals. Lovel's main aim with its platform is to create a long-term relationship with professionals, making the recruitment process as human as possible. Lovel works with corporations, startups and digital agencies, national and international, of different sizes, helping to hire or outsource teams of technology professionals.
1.3. Lovel therefore has 02 (two) different Users, the “Professional User” (or Tech User), any and all persons, natural or legal, who are interested in being hired by the “Corporate User”, companies that seek services intelligent recruitment.
1.4. These Terms regulate the use of the Platform by Professional Users. The relationship between Lovel and Corporate Users is governed by a different contract.
2. If necessary, accept these terms and conditions of use:
2.1. For the Professional User to have access to Lovel's Services, they must read these Terms and the Privacy Policy, accept their conditions through the option “I accept the Terms of Use” and “I accept the Privacy Policy” and register .
2.2. By clicking on the acceptance button, the Professional User declares that they have read, understood and accepted the conditions of this Term, with hypotheses of mental reservation, coercion or fraud being ruled out. Reading these Terms is the sole responsibility of the Professional User.
2.3. By accepting these Terms, the Professional User declares that they are fully civilly capable and, if they are not, their incapacity has been remedied through the assistance of their guardian by agreeing to the conditions set out here, in accordance with the Brazilian Civil Code of 2002.
3. Using Lovel’s services:
3.1. In order to have access to the Platform's functionalities, after accepting these Terms and the Privacy Policy, the Professional User must register by entering the requested data. Lovel is not responsible for the veracity of this information entered by the user.
3.1.1 In compliance with the principle of necessity, and in accordance with the Privacy Policy of this Platform, Lovel undertakes to collect only data necessary to achieve the purpose intended by the Personal Data Holder when contracting the Services.
3.2. After registering on the Platform, the Professional User will be able to create a profile for themselves, and submit, depending on their interest, applications for any vacancies (national and international) available in the Corporate Users' companies.
3.3. It is recommended that the Professional User choose a secure password, with upper and lower case characters, numbers and symbols. It is your sole responsibility to maintain the secret about it, as access is personal and non-transferable.
3.4. If the Professional User needs help, they can access the Platform ’s “Help Center” or send email to help@lovel.dev
4. Contracting conditions:
4.1. The Professional User acknowledges that these Terms have the value of an electronically signed contract, in order to regulate the relationship between the Professional User and Lovel. 3.4. If the Professional User needs help, they can access the Platform ’s “Help Center” or send email to help@lovel.dev Thus, for all purposes, immediately after signing, these Terms replace all previous agreements, offers and/or Terms between the Professional User and Lovel.
5. Data processing before third parties:
5.1. Lovel does not, under any circumstances, sell its users data or information to third parties, respecting the limits and guidelines of the Brazilian General Data Protection Law (LGPD) and the European General Data Protection Regulation (GDPR). The sharing of Professional User data with Corporate Users will only occur if the former expresses interest in their vacancies.
5.2. Furthermore, in order to comply with legal requirements before public or private entities, Lovel, when requested, may share personal data over which it has control or custody, as long as the limits and guidelines of the aforementioned legislation are respected.
6. Subjective limits of these terms:
6.1. These Terms also govern the relations between Lovel and the Professional User regarding the use of the Services and the support necessary for contracting them.
6.2. There is no work, employment, corporate and/or association relationship between the Professional User and Lovel, which, from now on, the Professional User acknowledges and declares that it will never allege, in court or out of court.
7. Responsibilities:
7.1. The Professional User is solely responsible for the veracity of the information included on the platform, such as – but not limited to – full name, telephone number, email, information about the professional profile, etc., and it is not Lovel's responsibility to verify its veracity.
7.2. The Professional User will be fully responsible for any inaccuracies or falsehoods in the data provided to Lovel.
7.3. The Professional User authorizes Lovel to request documents to prove the veracity of the data provided and, also, to carry out checks by other means, subject to the sanctions stipulated in these Terms in the event of falsehood of the registered data.
7.4. The Professional User undertakes to keep the information provided when registering their Account correct, complete and up-to-date.
7.5. The Professional User is responsible, among other matters already mentioned in these Terms:
- For the safekeeping and security of the access passwords of Users linked to their Account. If the password is lost, the Professional User must request it to be changed immediately, on the platform or send an email to (help@lovel.dev), to avoid any losses due to this event;
- For all acts performed on (and by) your Account; It is
- To protect against unauthorized access to your computer, account or password, You should always click “exit” when you end browsing on a shared device.
7.6. Although Lovel uses every effort to improve the experience, storage and data security, it cannot guarantee that accidental or illicit situations of destruction, loss, alteration, communication or dissemination will never occur.
7.7. Lovel will not be responsible, under any circumstances, for damages resulting from:
- Misuse of the platform by the user;
- Poor internet connection;
- Interruption of transmission, dissemination, availability, reception, obtaining and access to information; It is
- Any other interruptions of access to the platform, regardless of what or who caused it.
7.8. It is the duty of users, when using the Services, to always follow good faith in civil relations, following the provisions and legislation, regulations, ordinances and other legal standards in force, so as not to be permitted, for example:
- Disclose content or perform any act that infringes or violates the rights of third parties or the law;
- Disseminate offensive, pornographic materials or materials that promote or condone terrorism, violence or any form of discrimination, whether racial, sexual, gender, origin, religious, or that, even in other ways, violate human rights; It is
- Disclose identification documents or confidential information of third parties.
7.9. Lovel, likewise, will not be held responsible for incongruous information and damages caused due to the negligence, imprudence or incompetence of users that may cause losses of any nature.
7.10. The Professional User undertakes to maintain the strictest confidentiality regarding the information, documents and techniques transmitted by Lovel, to enable the execution of the project agreed upon, with the exception of publicly known information.
8. Lovel’s Obligations:
8.1. By these Terms, Lovel undertakes to:
- Provide the contracted Services through a work team technically qualified to carry out their activities, as well as guaranteeing the quality of their work;
- Provide new versions, enhancement releases, corrections and changes when necessary;
- Act in good faith, in accordance with the best professional techniques and strict compliance with ethical and legal principles;
- Be responsible for the suitability and quality of the Services provided, respecting the applicable technical and ethical precepts and complying with all procedures established by the Parties regarding deadlines and stages of work execution; It is
- Offer technical support, at no additional cost, to the user, to resolve doubts and/or problems of a technical/ procedural nature, which must be carried out through the support channel, on business days, from 8am to 12pm and 2pm to 6pm, according to Brasília time.
8.2. Not limited to the following items, they do not include Lovel's obligations:
- Correction of operating errors or misuse of the platform; It is
- Recovery of files and data that may have been corrupted or lost due to misuse of users.
9. Links to other websites:
9.1. The Lovel platform may contain links to other websites, including websites maintained by other companies that are not governed by these Terms but by other privacy instruments that may differ from this document.
9.2. It is recommended that users review the privacy policy of each website they visit before providing any personal information.
10. Security measures:
10.1. Lovel adopts technical and administrative measures capable of protecting personal data from unauthorized access and accidental or illicit situations of destruction, loss, alteration, communication or dissemination.
10.2. Despite the security measures adopted, Lovel cannot guarantee that failures or illegal situations caused by third parties will never occur. Unauthorized use of accounts, hardware or software failure and other factors may compromise the security of Personal Data at any time.
11. Intellectual property:
11.1. All intellectual property rights related to the platform, such as operations, software, domain, videos, brands, logos, emblems, logos, design of pages and advertising pieces, structure, content and information, tools, symbols and expressions that characterize the Services of Lovel, are its entire property. No extension of use is granted to users, except in the case of prior, formal, express and written authorization from the company's legal representatives, in accordance with the articles of incorporation.
12. Non-exclusivity:
12.1. Lovel is free to offer similar services or any other kind to third parties, as well as enter into agreements, contracts and partnerships with third parties as it deems appropriate.
13. Modification to the terms:
13.1. Lovel may modify these Terms at any time, without the need for the Professional User's consent, who will be notified in advance of the changes through the platform itself or by email.
13.1.2. Although Lovel does not require the Professional User's consent to make such changes, it will always guarantee a reasonable and sufficient time for its validity, in addition to informing and submitting such Terms for review by the user who, if they do not accept them, will lose access to the Platform.
13.1.3. Additional terms may apply to certain Services, such as conditions specific to a particular event and activities or promotions. These additional terms will be disclosed in relation to the respective Services and should not be understood as modifications of the general rules established by this Instrument (they will be complementary and an integral part of these Terms solely for the purposes of the respective Services). Additional terms will prevail over these Terms in the event of a conflict with respect to such Services.
14. Account cancellation:
14.1. At any time, if the Professional User decides to no longer use Lovel's Services, they must access the Professional User portal, through the website, click on “account deletion on the platform”.
14.2. Upon termination or cancellation of the account, Lovel reserves the right to delete all Professional User data in the normal course of operation, which cannot be recovered after account cancellation.
14.3. Lovel also reserves the right to suspend or terminate the Platform user's account at any time, at its discretion and without prior notice.
15. Communication address:
15.1. It is stipulated that all communications will be carried out via email (help@lovel.dev), The Professional User is solely responsible for the information entered therein.
16. From the forum:
16.1. This document is valid in full accordance with the legislation at the time of the Professional User's adhesion, electing the forum of the city of Fortaleza/CE, Brazil, to resolve any doubts or disputes arising.